Past Presentations by Jakob Nielsen
As of April 2003, this list is no longer being updated.
For an overview of many of Jakob Nielsen's presentations, please see Nielsen Norman Group's event listings.
This is a list of public appearances that have already happened (too bad!). They are mainly here in case you want to follow links to the conferences' websites (some of these links may stop working shortly after the event, of course).
New York City
Opening keynote on how average users react to the online experience
New York City: March 17-21, 2003
London: March 24-28, 2003
San Francisco: May 12-16, 2003
Boston, New York, London, and Silicon Valley
Full-day seminars on Flash Applications, Usability Lifecycle, and Intranet Usability
Orlando, FL
Full-day seminar: Usability of Internet-based Applications and Tools in Flash
General session, "Good Morning Developer"
Anaheim, CA
Keynote: Usability Wrestlemania
San Francisco, CA and Sydney, Australia
Web Usability Today seminar: Keynote "State of the Net"
Full-day Tutorial: Usability Life Cycle
May 16, 2002: Business Usability 2002
Copenhagen, Denmark
Full-day seminar
Press coverage: Berlingske Tidende
May 14, 2002: Business Usability LIVE in Oslo
Oslo, Norway
Full-day seminar
Press coverage: Computerworld Norway
April 25, 2002: Association for Computing Machinery CHI'2002 conference on Computer-Human Interaction
Minneapolis, MN
Invited session: AskJakob
London, U.K.
Web Usability Today seminar: Keynote "State of the Net" and lecture "Cost-Benefit Analysis for Web Usability"
Full-day Tutorial: Introduction to User Testing
Berkeley, CA
Panel: Where the Rubber Meets the Road: Winning Web Designs That Matter the Most -- The Story Level
Washington, DC
Web Usability Today seminar: Keynote "State of the Net" and lecture "Cost-Benefit Analysis for Web Usability"
Full-day Tutorial: Introduction to User Testing
Press coverage: Washington Post
Queen Elizabeth II Conference Centre, London, UK
Keynote: Evil, stupid, and lazy design: three reasons the Web is so hard to use
Press coverage
Seattle, WA
Presentation on content usability and the future of interactive news
Los Angeles
Keynote: The Practice of Simplicity
La Jolla, CA
Panel on user interface design for handheld devices.
June 29, 2001: Usability Professionals' Association UPA'2001
Lake Las Vegas, Nevada
Closing plenary: Usability: Past, Present, and Future
Montréal, Québec
Two-day seminar presented by Jakob Nielsen and Kara Pernice Coyne:
- Les concepts fondamentaux de l'utilisabilité du Web / Fundamental Concepts of Web Usability
- Introduction à l'utilisabilité Web / Introduction to Web Usability
- L'utilisabilité du commerce électronique / E-Commerce Usability
- Études sur le terrain / Field Studies
- Tendances futures du Web / Future Trends for the Web
Santa Clara, CA
Shared keynote for the two conferences: Best Practices in Usability
Press coverage: InfoWorld
Eleven cities on four continents.
Click on a city for a report on the conference in that location and interviews with participants about local usability issues.
March 25-28, 2001: Esther Dyson's PC Forum
Phoenix, AZ
Usability Clinic
Presentation transcript
See my trip report from Esther Dyson's PC Forum 2001
San Francisco
Keynote: PR and the Web: Usability of PR Sub-Sites
Coverage of talk: Glenn Fleishman
March 12-14, 2001: Internet World Spring 2001
Los Angeles
Debate: To Flash or Not to Flash
Presentation: Voodoo Usability: How to Avoid Wasting Money on the Wrong Usability Methods
Press coverage: Internet World magazine
Davos, Switzerland
Lecture: Why Your Website Doesn't Work
Panels:
Can Technology Alleviate Poverty? and Putting Your Customer in Your Product
See my trip report from World Economic Forum Davis 2001
Bloomington, Indiana
Keynote: Future Trends for Humans on the Internet
New York City
Debate: Beware of Flash Abuse, Oct. 23
Talk: Voodoo Usability: How to Avoid Wasting Money on the Wrong Usability Methods , Oct. 25
San Francisco, CA
Keynote: Mobile Usability - An Oxymoron?
Press coverage: Interface Guru Warns "Do not include WAP in Your Internet Strategy", Internet.com; At allNetDevices 2000, The Way Is Wireless, TechWeb
Pasadena, CA
Panel: Usability of mobile Internet
Press coverage: Los Angeles Times, Mobile Internet Products May Have Missed Their Target; Internet World, M-Commerce: A Hatching Ground
August 16-18, 2000: Usability Professionals' Association UPA 2000
Asheville, North Carolina
Invited talk: Solved and Unsolved Problems of Usability
July 14, 2000: Montclare Speaker Series
Oakland, CA
Press coverage: PC World
Event coverage: Montclare Speaker Series Highlights
London, UK
Keynote: New New Media
(coverage from the NetMediaReporter)
April 7, 2000: Towards a User-Friendly Web
Amsterdam, The Netherlands
Opening session: E-Commerce Usability: If The Customer Can't Find It, The Customer Can't Buy It
Closing panel: Your Questions Answered (with the other speakers in this full-day seminar: Brenda Laurel, Donald A. Norman, Ben Shneiderman, and Bruce "Tog" Tognazzini)
April 3, 2000: Design for Usability: Beyond 'user-friendly'
London, U.K.
Opening session: E-Commerce Usability: If The Customer Can't Find It, The Customer Can't Buy It
Closing panel: Your Questions Answered (with the other speakers in this full-day seminar: Brenda Laurel, Donald A. Norman, Ben Shneiderman, and Bruce "Tog" Tognazzini)
Press coverage:
Not just a pretty page: Jane Dudman talks to four design gurus (The Guardian)
San Francisco
Keynote: Mastery, Mystery, or Misery: The Ideologies of Web Design
December 13, 1999: The Jakob & Don Show
Xerox PARC, Palo Alto, CA
Co-presented with Dr. Donald A. Norman
New Orleans
Plenary: Avoid Voodoo Usability. Photo.
Workshop: Visioneering: Future Trends for the Web (summary by a workshop participant)
San Francisco
Panel on how to write searchable content
Press coverage: Cautious détente pervades relations in the Web's "Great Game", Information Today magazine
November 16, 1999: Oracle .COMference (part of OpenWorld)
Los Angeles
Talk: Designing for Usability
New York City
Talk: Designing for Usability: Avoiding the Death of a Million Mouse
Clicks
Press coverage: USA Today
Consumer Science Business Professionals
San Francisco, CA
Keynote: Tomorrow's eBusiness: Understanding Wired Consumers
San Francisco, CA
Presentation on micropayments and content usability
August 16, 1999: ZDNet BrandIQ '99
New York City
Keynote:Online Branding and the User Experience Imperative
July 22, 1999: Thunder Lizard Web Design World'99
Seattle, WA
Keynote: The Web Usability Revolution (press coverage: Seattle
Weekly)
Chicago, IL
Presentation in the "Web Developer's Summit"
July 2, 1999: Usability Professionals' Association Annual Conference, UPA'99
Scottsdale, AZ
Invited talk: The End of 'No Respect'
Press coverage of talk: Arizona Republic
June 29, 1999: Web'99 Web Design and Development West
San Francisco, CA
Keynote: The Don and Jakob Show (with Donald Norman)
Press coverage of talk: Washington Post and
Web Review
Gaithersburg, MD
Panel: Pervasive Accessibility - Achievable or Pipe Dream?
San Jose, CA
Keynote: Facing the Future: Usability Aspects of Quality
May 15-20, 1999: ACM CHI99 Conference on Computer-Human Interaction
Pittsburgh, PA
Tutorial: Current Issues in Web Design: Building the Network
Economy (with Rolf Molich and Bruce "Tog" Tognazzini)
Panel: Strategic Usability
Debate on Web design directions with Clement Mok
Copenhagen, Denmark
Keynote: Usability on the Internet: Click Here and Avoid the Back
Syndrome
Copenhagen, Denmark
Keynote: The User Experience Imperative: How the Web Launched a Customer
Empowerment Revolution
San Francisco, CA
Visioneering
event - where Play-Doh meets the Internet.
April 27, 1999: Journalism and Business Models in New Media
Publishing
University of California Berkeley Graduate School of Journalism,
New Media Program
April 14, 1999: Art + Design Department of the University of
California Extension: Creativity in the Digital Age Lecture Series
Mountain View Center for the Performing Arts
Interface Design Panel featuring Brenda Laurel, Jakob Nielsen, and Donald
Norman
Los Angeles, CA
Opening presentation for the "Web Developer's Summit"
April 12, 1999: User Interface '99 Conference
San Francisco, CA
Full-day seminar on Web Design: Beyond the Page Toward the Network Economy,
co-taught with Bruce "Tog" Tognazzini
April 8, 1999: WBT Producer Conference
San Diego, CA (conference on Web-based training)
Keynote: The Web User Experience Imperative
Atlanta, GA
Keynote: The Web Usability Revolution
Trade Council of Iceland
Reykjavik, Iceland
Reykjavik, Iceland
Boston, MA
Keynote for the Web
Secrets Day (of course, after the talk, my points
won't be secret any more :-)
Monterey, CA
Talk about usability as a core competency for the network economy
Palm Springs, CA
Luncheon presentation: 2003: The Web Takes Over. 2008: Print Dies.
December 7-9, 1998: CNET's Builder.Com Conference on Web Building
New Orleans, LA
Plenary on navigation usability
November 24, 1998: Euro-Jordanian Business Service Team: Business
Management Seminar
Amman, Jordan
Invited talk on Web design (delivered via NetMeeting)
Orlando, FL
Keynote: Web2003: A Five-Year Perspective on the Future of the Web
American Press Institute, Reston, VA
Discussion starter: Personalization is Overrated
October 28, 1998: Business Marketing Association seminar: "You've Got a Website...Now What? - An insider's guide to marketing on the Internet"
San Jose, CA
Talk: Global Reality of the Internet and Its Consequences
October 6, 1998: Fall Internet World 98
Javits Center, New York City
Talk: Designing for Usability: How to Make Visitors Happy
October 5, 1998: User Interface 98 Conference
Boston, MA
Full-day tutorial: Web Design: Beyond the Page Toward the Network Economy, co-presented with Bruce "Tog" Tognazzini
September 22-26, 1998: Web Design & Development 98 (East)
Boston.
Sept. 24, 9:30: Open session (everybody gets in free, i.e., huge crowd): Web 2003: A Five-Year Perspective on the Future of the Web
Sept. 24, 11:00: Closed session (you gotta pay): Web Content Engineering
Press coverage of these talks: WebReview,
Business Today and
Business Today
Philadelphia, PA, hosted by The Philadelphia Inquirer
Keynote
August 30-September 4, 1998: Seybold Seminar San Francisco 98
San Francisco, CA
Panels on "Web Secrets Day": Design Secrets of Yahoo! and Repurpose or Perish?
August 20, 1998: Software Development '98 (East)
Washington, DC.
Keynote: Web2003: A Five-Year Perspective on the Internet
(see reports on this talk in PC World and Dr. Dobb's Journal)
July 13, 1998: Summer Internet World 98
McCormick Place, Chicago, IL
Seminar: Designing Useful Websites (see report on this talk in ComputerWorld)
June 23 - 24, 1998: Web Design & Development 98 (West)
Moscone Center, San Francisco.
Keynote: Web2003 (see reports on this talk in TechWeek Magazine, Suite101 WebZine, and the Andover News)
Talks: Web Content Usability, Web Usability Engineering.
Baskin Ridge, NJ
Panel: Web Globalization
May 21, 1998: Making Webs Work Forum
London, U.K., hosted by the National Physical Laboratory and the UK Multimedia-SIG
Presentations on Content Usability and Web2003
May 14, 1998: Infomaster 98 Swedish Web Usability Conference
Swedish Information Processing Society, Stockholm, Sweden
Keynote: Content Usability
May 7, 1998: 3rd Conference on Design Management in the Digital Environment
Design Management Institute, Menlo Park, CA
Dinner presentation: You Are Doomed: Why Everybody Does Everything Wrong on Their First Web Project
May 5, 1998: ErgoCon '98, Silicon Valley Ergonomics Conference
Palo Alto, CA
Tutorial: Advanced Website Usability
April 18-23, 1998: ACM CHI 98 Computer-Human Interaction
Los Angeles
Tutorials: Introduction to Web Design and Current Issues in Web Design (latter co-taught with Bruce "Tog" Tognazzini and Erika Kindlund).
Panels: Is the Web Really Different From Everything Else? and Good Web Design: Essential Ingredient!
Talk: Applying Writing Guidelines to Web Pages
See Also:
Press report from the conference: USA Today
San Francisco
"The Web Tonight" evening plenary panel
See Also:
Dan Shafer's Master Builder column reports on the panel
"Best Web Design" Award Ceremony, Copenhagen, Denmark
Keynote: You Are Doomed
Los Angeles
Panel: VRML -- Does it have a prayer?
March 11, 1998, 7:30pm: LA SIGCHI
Los Angeles, CA: hosted by the Citibank Development Center, 5300 McConnell
Content Usability
March 4, 1998: University of California, Berkeley
Berkeley, CA
Symposium, School of Information Management & Systems: Web Content Usability
Seattle
Closing plenary panel: The future of newspapers
De Reehorst, Ede, The Netherlands
Keynote: Content Usability
San Francisco
Talk: Why advertising doesn't work on the Web
Menlo Park, CA
Invited talk: Web Usability
Las Vegas (world's largest computer show: 250,000 attendees)
Panel on Web Productivity Performance Analysis
November 3-4, 1997: UI'97
Boston, MA
Tutorial on Designing Useful Web Sites
and featured talk on The future of user interfaces
October 14, 1997: BayCHI
Xerox PARC Auditorium, 3333 Coyote Hill Road, Palo Alto, CA
Featured presentation: Content Usability
Washington, D.C.
Plenary: The future of user interfaces
October 3, 1997: Web'97
Washington, D.C.
Talks: Where the Web is Going and Web User Testing
San Francisco
Tutorial on Web design.
I didn't design this site: Frames (arrgh!)
Presentation: "Making the Web Usable"
Burlingame, CA
Panel: "Undiscovered country: How the Internet will change corporate software"
Denver, CO
Keynote: Web Management for Increased Usability
San Diego, CA
Web design class
Note, by the way, that I didn't design UCSD's pages for this seminar series. They break some of my rules (e.g., blue text that is not links).
Mountain View, CA
May 6, 1997: ErgoCon'97
Silicon Valley Ergonomics Conference
Palo Alto, CA
Keynote: Ensuring the Usability of the Next Computing Paradigm
Atlanta, GA
Presentation: Redesigning a corporate information infrastructure
April 7-10, 1997: WWW'6 Intl. Web Consortium Conference
Santa Clara, CA
Tutorial on Web design, panel on Web design
Atlanta, GA
Tutorial on Web design
Web design panel
February 24, 1997: Web'97 Design & Development Conference
San Francisco, CA
Talks: Where the Web is Going and Web Usability Engineering
Microsoft, Redmond, WA
Invited presentation on how to Avoid a Web Usability Meltdown
London, England
Keynote: The Internet Desktop: Ensuring the Usability of the Next Computing Paradigm
May 6, 1996: WWW'5 Intl. Web Consortium Conference
Paris, France
Tutorial: Designing/Maintaining a Usable Site
Panel: Good and Sensible Design is Crucial to the Success of the Web!
February 1996: JavaDay and SunSoft InternetDay
Hong Kong (Feb. 5), Kuala Lumpur (Feb. 8), Singapore (Feb. 9), Helsinki (Feb. 12), Stockholm (Feb. 13), Copenhagen (Feb. 14): Talks on appropriate use of Java on Web pages
December 11-14, 1995: WWW'4 Intl. Web Consortium Conference Conference
Boston, MA
Tutorial: Designing and Maintaining a Highly Usable Site
Panel: Cool or Content: Design Strategies for the Million-Site Web
October 2, 1995: ACM SIGDOC'95 Conference
Savannah, GA
Keynote: Designing for the WWW
June 27, 1995: IFIP INTERACT'95 International Conference on Human-Computer Interaction
Lillehammer, Norway
Keynote: Getting Usability Used
October 17-21, 1994: WWW'2 Second International World Wide Web Consortium Conference '94: Mosaic and the Web
Chicago, IL
Paper presentation: SunWeb: User Interface Design for Sun Microsystem's Internal Web
Edinburgh, Scotland
Keynote: Too Much Hypertext or Too Little?
Jakob Nielsen bio 